何謂營(yíng)銷型網(wǎng)站建設(shè)？顧名思義，營(yíng)銷型網(wǎng)站就是指具備營(yíng)銷推廣功能的網(wǎng)站，比如：SEO、UEO。即建站之初，便以日后的營(yíng)銷推廣為目的和出發(fā)點(diǎn)，并貫徹到網(wǎng)站制作的全過(guò)程，務(wù)使每一個(gè)環(huán)節(jié)，每一步驟都考慮到營(yíng)銷功能的需求，使網(wǎng)站一上線即具備營(yíng)銷功能或有利于優(yōu)化推廣的特征。
What is a marketing type website construction? Just as its name implies, marketing type is refers to have the website marketing promotion function of the site, such as: SEO, UEO. That is at the beginning of the site, and the future marketing promotion for the purpose and the starting point, and carried out through the whole process of production site to ensure that every link, each step considering marketing function demand, the web site is a marketing function have online or help to optimize the characteristics of promotion.
根據(jù)企業(yè)傳統(tǒng)盈利模式以及核心產(chǎn)品在傳統(tǒng)中的銷售渠道，設(shè)定網(wǎng)絡(luò)目標(biāo)客戶群體，針對(duì)網(wǎng)絡(luò)潛在目標(biāo)客戶群體的習(xí)慣以及需求思維，站在潛在客戶的角度在網(wǎng)站首頁(yè)排布潛在客戶感興趣的內(nèi)容。進(jìn)而塑造企業(yè)公信力、核心產(chǎn)品展示、客戶見(jiàn)證，為潛在目標(biāo)客戶答疑等，通過(guò)網(wǎng)站營(yíng)銷貫徹，獲得銷售線索，最終達(dá)成交易。簡(jiǎn)單的講，企業(yè)現(xiàn)狀營(yíng)銷型網(wǎng)站就是企業(yè)的銷售平臺(tái)，無(wú)論線上直接交易與否，都能夠獲得銷售線索。營(yíng)銷型網(wǎng)站的就是為了獲得銷售機(jī)會(huì)甚至獲得成交。
The enterprise according to the traditional mode profits and core products in the traditional sales channel, set the target customer network group, a potential target customer groups against the network the habit of thinking and demand, standing in the point of view of potential customers in the home page is the arrangement of the content of the potential customers interested in. And then build the enterprise credibility, core product exhibition, customer witness for potential target customers such as answer, through the website marketing implement, obtain sales leads, finally come to terms. Simple speaking, enterprise status marketing type is enterprise sales platform web site, whether online trade directly or not, can obtain sales leads. Marketing is the site of in order to get the chance to sell or even access to a deal.
在營(yíng)銷型網(wǎng)站為主流網(wǎng)站的大背景下，如何提升營(yíng)銷型網(wǎng)站的轉(zhuǎn)化率，一直成為很多企業(yè)老板以及公司網(wǎng)站維護(hù)人員頭痛的問(wèn)題。
In the marketing type for mainstream web site under the background of, how to improve the marketing type conversion of web site, has become a lot of enterprise boss and company website maintenance personnel headache problem.
1.以用戶為中心的網(wǎng)站設(shè)計(jì)(User-centered design)
很多的企業(yè)仍停留在“公司介紹、產(chǎn)品展示、在線訂單、聯(lián)系我們”的老套路上。殊不知以用戶為中心的網(wǎng)站設(shè)計(jì)才是有特色的設(shè)計(jì)，才能獲得用戶的青睞。以用戶為中心并不是一個(gè)口號(hào)，而是應(yīng)以專業(yè)的視覺(jué)來(lái)審視，什么才是最重要的內(nèi)容，什么才是用戶最希望看到的，圍繞用戶的心理，通過(guò)最有特色服務(wù)滿足用戶的需要，讓客戶喜歡網(wǎng)站。
A lot of enterprise is still in a "company introduction, product exhibition, the online order, and contact us" the old way. Little imagine user-centered design is the distinctive design, can obtain the customers. It is a center with the user is not a slogan, but should with the specialized vision to look at, what is the most important content, what is the most users want to see, the psychological around users, through the most special services to meet the needs of users, let the customer like web site.
2．提供豐富的產(chǎn)品/服務(wù)介紹信息(Provide rich products/services introduce information)
多數(shù)網(wǎng)站在對(duì)產(chǎn)品/服務(wù)的介紹信息上沒(méi)有下足文章，這導(dǎo)致用戶的興趣全無(wú)。就好像來(lái)到一個(gè)裝飾華麗的表演舞臺(tái)，觀眾最期待的還是表演。表演的不好看，舞臺(tái)再漂亮觀眾也不買(mǎi)帳。
Many web sites to product/service in the introduction of the information under no full text, this led to the user's interest in nothing all day. As if to a ornate performance stage, the audience most looking forward to or performance. Acting not good-looking, stage again beautiful audience also don't buy the bill.
有調(diào)查表明，在網(wǎng)上零售商為提升顧客轉(zhuǎn)化率采用的各種措施中，其提供豐富商品介紹信息明顯有利于提升網(wǎng)上商店顧客轉(zhuǎn)化率。對(duì)于企業(yè)網(wǎng)站也是如此，產(chǎn)品的特點(diǎn)介紹越詳細(xì)，產(chǎn)品展示圖片越清晰，用戶的興趣越高。隨著視頻技術(shù)的發(fā)展，為你的產(chǎn)品進(jìn)行視頻展示已經(jīng)成為一種時(shí)尚。淘寶網(wǎng)的一家內(nèi)衣店的女店主目前已經(jīng)用自己做模特來(lái)展示店內(nèi)出售的內(nèi)衣商品，反響很好――要是再來(lái)幾段視頻展示的話，銷售量更要飆升了。
Research has suggested that, in the online retailers to promote the customers conversion of the various measures by the provide rich goods introduces information visible to enhance online store customer conversion rate. For the enterprise website also is so, product features: the more detailed introduction, product display pictures clearer, and the user's interest is higher. Along with the development of video technology, for your product video display has become a fashion. The results show a lingerie shop of female the shopkeeper at present already do with their models to display the store of goods sold underwear, echo is very good--if again come a few period of video display of words, sales soared to more.
3．讓用戶對(duì)網(wǎng)站產(chǎn)生信任感(Let users to trust from web site)
調(diào)查表明，網(wǎng)站備案信息、經(jīng)營(yíng)資質(zhì)展示、完整的聯(lián)系方式、權(quán)威的網(wǎng)絡(luò)安全認(rèn)證標(biāo)志、詳細(xì)的地址等信息，能夠增強(qiáng)用戶的認(rèn)可程度。只有用戶在感到安全的前提下，才會(huì)對(duì)網(wǎng)站產(chǎn)生信任感，進(jìn)一步產(chǎn)生業(yè)務(wù)聯(lián)系、在線購(gòu)買(mǎi)等行為。
Survey shows that, the website information, the management qualification record show, complete contact, authority of network security authentication marks, detailed address and other information, can enhance the user level of agreement. Only the user in feel safe, under the premise of will to trust from web site, further create business contact, online purchase, etc.
4．簡(jiǎn)化轉(zhuǎn)化流程(Simplified transformation process)
用戶的轉(zhuǎn)化流程主要體現(xiàn)在瀏覽過(guò)程、購(gòu)買(mǎi)流程、注冊(cè)流程、互動(dòng)流程等。我們千萬(wàn)不能去考驗(yàn)用戶的耐心，而應(yīng)該盡量讓用戶心情愉悅地進(jìn)行每一步操作，并快速得到他想要的結(jié)果。簡(jiǎn)化流程是一項(xiàng)細(xì)活，需要反復(fù)地測(cè)試和揣摩。
Users are mainly embodied in the process of transformation process, purchase process, browse registration process, interactive process, etc. We mustn't go to test the patience of the user, and should try to make the user to a pleasant mood every step operating, and quickly get what he wanted the results. Simplify the process is a do it right, need repeatedly testing and consider.
5．設(shè)計(jì)合理的促銷與限購(gòu)(To design the reasonable promotion and buy)
小區(qū)內(nèi)有一家新開(kāi)的羊毛衫店，一開(kāi)張就表明“只賣7天，低價(jià)促銷”。7天后改說(shuō)法了，“接廠家通知，再賣5天，降價(jià)促銷”；5天后的說(shuō)法是“最后3天，買(mǎi)一送二”；3天后的說(shuō)法是“延期三天，一件不留”；再過(guò)3天的說(shuō)法是“明天下午6點(diǎn)走，半賣半送”；2天后的說(shuō)法是“廠車未到，見(jiàn)錢(qián)就賣，隨到隨走”――之后過(guò)了幾天，羊毛衫全賣完了，他們真的走了，不過(guò)并沒(méi)有走遠(yuǎn)，到另一個(gè)小區(qū)重新上演。一個(gè)月的時(shí)間里，這家羊毛衫店接連掀起5次銷售高潮，在小區(qū)里創(chuàng)造了比商業(yè)街上同類店鋪還要好的銷售業(yè)績(jī)?，F(xiàn)在也有不少網(wǎng)站在模仿這種“促銷與限購(gòu)”相結(jié)合的方式，有效的提高了用戶轉(zhuǎn)化率，取得了驕人的成績(jī)。
Inside the residential area a new open woolen sweater store, opened it shows that "sell only 7 days, low-cost sales". 7 days after that change, "the manufacturer notice, to sell 5 days, depreciate sales promotion"; Five days later is that "the last three days, buy a send two"; Three days later said that are "delayed three days, a leave"; Another three days is that "tomorrow at 6 p.m., half sell half to go"; After two days is that "factory car not to see money, sell, as you go along with the"-a few days later, woolen sweater are all sold out, they have really gone, but didn't go far, to another district on again. A month before this woolen sweater for five times a shop selling climax, in the community created than the streets similar shop even good sales performance. Now there are many web site in the imitation this "promotion and 限購(gòu)" the way of the combination of the, effectively improve the user conversion rate, has achieved great success.
6．有效利用在線客服工具(Effective use of online customer service tool)
在線客服工具是提高網(wǎng)絡(luò)營(yíng)銷轉(zhuǎn)化率的有效工具。有數(shù)據(jù)表明，企業(yè)網(wǎng)站大多數(shù)訪客由于不能進(jìn)行及時(shí)的互動(dòng)溝通和線上交流，超過(guò)98.5%的潛在用戶將會(huì)流失。推薦使用QQ、旺旺等在線客服工具，另外400電話也可以大幅提高廣告效果，400熱線電話一年只需幾百元，在極速400電話網(wǎng)有關(guān)于400業(yè)務(wù)的詳細(xì)說(shuō)明。在線客服工具是一個(gè)雙向的交流溝通工具。用戶可以主動(dòng)同網(wǎng)站客服進(jìn)行交流，網(wǎng)站客服也可以對(duì)用戶的訪問(wèn)行為進(jìn)行關(guān)注，并主動(dòng)發(fā)出交談邀請(qǐng)，幫助用戶解決難題。
Online customer service tool is to improve the network marketing effective tool for conversion. Figures showed that enterprise web site visitors not to because most interacting and online communication, more than 98.5% of the potential users will be lost. Recommend using QQ, online customer service tools such as the prosperous, another 400 phone can also increase the advertisement effect, 400 phone calls a year need hundreds of yuan, in extreme 400 telephone network about 400 business details. Online customer service tool is a two-way communication tools. The user can actively communicate with customer service web site, the site of the customer service user's access to conduct attention, and actively talking to send invitation, help customers to solve problems.
7．精準(zhǔn)的搜索引擎關(guān)鍵詞廣告(Precise search engine keyword advertising)
搜索引擎競(jìng)價(jià)廣告是提高用戶轉(zhuǎn)化率的一種有效的網(wǎng)絡(luò)營(yíng)銷方式。在對(duì)用戶檢索行為分析并在此基礎(chǔ)上選擇最有效的關(guān)鍵詞組合，優(yōu)化廣告著陸頁(yè)面內(nèi)容的相關(guān)性，能有效提高轉(zhuǎn)化率。搜索引擎競(jìng)價(jià)的效果由多方面的因素組成，每日的消耗預(yù)算、關(guān)鍵詞上詞數(shù)量和報(bào)告分析等維護(hù)工作的好壞直接影響了搜索引擎競(jìng)價(jià)產(chǎn)品的效果。由于搜索引擎關(guān)鍵詞廣告具有一定的專業(yè)性，通過(guò)選擇有實(shí)力的服務(wù)商進(jìn)行廣告維護(hù)，可以進(jìn)一步提升網(wǎng)絡(luò)營(yíng)銷效果。像上?；鹚俚仍谒阉鞲?jìng)價(jià)產(chǎn)品銷售和服務(wù)上經(jīng)驗(yàn)豐富。
Search engine for advertising is to improve the efficiency of the transfer of the user an effective network marketing methods. To users search behavior analysis and based on this, choose the most effective keywords combination, optimization of the page content advertising landing correlation, can effectively enhance the conversion rate. Search engine for effect by many factors composition, daily consumption budget, key words on the quantity and the word and analysis report a direct impact on the search engine for product effect. As search engine keyword advertising has certain professional, through the choice of strength are advertising service maintenance, can further enhance the network marketing effect. Like Shanghai in the search for products such as hotly sales and service experience.
8．具有說(shuō)服力的客戶見(jiàn)證(Persuasive customer witness)
客戶見(jiàn)證是有效的營(yíng)銷技巧，但很多網(wǎng)站并沒(méi)有充分利用客戶見(jiàn)證到網(wǎng)絡(luò)營(yíng)銷中來(lái)。在產(chǎn)品/服務(wù)展示的同時(shí)，展示該產(chǎn)品/服務(wù)客戶的服務(wù)評(píng)價(jià)、使用體驗(yàn)，能增強(qiáng)產(chǎn)品/服務(wù)的說(shuō)服力，增加用戶購(gòu)買(mǎi)的興趣和信心。在這方面，阿里巴巴做得比較到位。在對(duì)其誠(chéng)信通產(chǎn)品的營(yíng)銷推廣中，阿里巴巴大量使用了客戶見(jiàn)證技巧，既有正面的使用體驗(yàn)，也有反面的沒(méi)有使用用戶的受騙經(jīng)歷展示。兩者的巨大反差使用戶從心理上快速接受了誠(chéng)信通產(chǎn)品。
The customer is an effective marketing skills testimony, but many web site and not make use of the customer to witness the network marketing. In the product/service show at the same time, show the product/service customer service evaluation, use experience, can strengthen the product/service persuasive, increase users buy interest and confidence. In this respect, alibaba is done is in place. In the good faith the product marketing promotion, the use of the customer alibaba witness skills, both the use of positive experience, negative no use of the user experience shows fraud. The great disparity between the user from psychological fast accept the integrity the products.
9．引導(dǎo)老客戶進(jìn)行轉(zhuǎn)介紹(Guide old customers turn is introduced)
利用網(wǎng)絡(luò)營(yíng)銷來(lái)引導(dǎo)老客戶進(jìn)行轉(zhuǎn)介紹比傳統(tǒng)營(yíng)銷方法還具有優(yōu)勢(shì)。通常情況下，對(duì)于已成交客戶，我們可以通過(guò)積分、折扣、禮品等形式來(lái)促進(jìn)老客戶再次消費(fèi)；同時(shí)，對(duì)于老客戶介紹來(lái)的新客戶，除了新客戶能夠得到比較優(yōu)惠的價(jià)格，老客戶也將得到積分或禮品等多種形式的回報(bào)。
Using the network marketing is to guide the old customers than the traditional marketing method to introduce still has the advantage. Usually, clinch a deal for already customers, we can through the integral, discount, gifts and other forms to promote old customer again consumption; Also, the old customer introduced him to new customers, in addition to new customers can get more favorable price, and old customers will also get points or gifts, and other forms of return.
10．重視電子郵件營(yíng)銷的應(yīng)用（潛在客戶的跟蹤關(guān)懷）(Pay attention to the application of E-mail marketing (potential customers tracking care) )
電子郵件營(yíng)銷并非指發(fā)送垃圾郵件廣告。電子郵件營(yíng)銷除了在開(kāi)拓新客戶上有其作用之外，更大的作用還在于對(duì)于潛在客戶的跟蹤關(guān)懷上面。我們通過(guò)自身平臺(tái)的電子雜志訂閱用戶、注冊(cè)會(huì)員郵箱、有獎(jiǎng)活動(dòng)參與者郵箱以及合作伙伴提供的相關(guān)電子郵箱等多種形式獲取潛在客戶的郵件列表，使用電子期刊、促銷活動(dòng)介紹、網(wǎng)站精華內(nèi)容推薦、免費(fèi)資源提供等多種郵件形式，吸引潛在客戶繼續(xù)關(guān)注我們的網(wǎng)絡(luò)平臺(tái)和產(chǎn)品（服務(wù)），最終實(shí)現(xiàn)潛在客戶的轉(zhuǎn)化。
E-mail marketing is not refers to send spam advertisements. E-mail marketing in addition to develop new customers have their effect on the outside, a greater role for potential customers also lies in the tracking care it. We through their own platform of electronic journals subscription users, a registered member mailbox, participants mailbox prize and partners to provide the related electronic mailbox, and other forms of potential customers for mailing list, the use of electronic journals, sales promotion activity introduced, website essence, free resources provide recommended content and so on many kinds of E-mail form, and attract potential customers continue to focus on our network platform and product (service), finally realizes the transformation of potential customers.
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